Support Center

Soundtoys aren't showing up in my DAW!

Last Updated: Jan 17, 2017 01:58PM EST
 
Logic 9
  1. Click on the "Logic" menu up top, and go to the Audio Units manager (located in the "Preferences" sub-menu)
  2. Scroll through that list and find your Soundtoys plug-ins, which are probably not checked off.
  3. Check them off, then hit "reset and rescan selection," and then click "done."

Logic X
 
  1. In the Logic X menu bar, navigate to the Logic Pro X / Preferences / Audio Units Manager and scroll down to the Soundtoys plug-ins. Make sure they are all checked off, and then hit "Reset & Rescan Selection," and then "Done."
  2. If our plug-ins are not in the Audio Units Manager, you should close Logic, remove the .component files from Library / Audio / Plug-ins / Components, open Logic again, close Logic again, and then reinstall our plug-ins. Then when you open Logic, repeat step 1.

Ableton 9
 
Windows: 
  1. Close Ableton, and then right-click and select "Run as Administrator" (you will only have to do this once). If the plug-ins show up at this point, you're set. If not, move on to step 2.
  2. In the "Options" menu, select "Preferences" at the bottom.
  3. Click on the "File Folder" tab
  4. At the bottom, turn "Use VST Plug-In Custom Folder" to "Off." Check to make sure that the file path listed below is correct, then turn it back to "On." Then hit "Rescan."

Mac: 
  1. From the "Live" menu in the top bar, select "Preferences."
  2. Click on the "File Folder" tab 3) Hold down the "Option" key and click on the "Rescan" button

Cakewalk Sonar
  1. Open up Sonar by right-clicking on the icon and selecting "Run as Administrator,"
  2. Select "Preferences" from the "Edit" menu, and then select "VST Settings" from the left-hand bar.
  3. Add a direct line to your Soundtoys subfolder (where the plug-ins reside). If it is already there, remove it and add it again.
  4. Select "Re-scan Failed Plug-ins" and "Re-scan Existing Plug-ins" and hit "Scan VST Folders." If that doesn't work, try "Reset All VST Plug-ins."

Digital Performer 8
  1. Run the uninstaller in Applications / SoundToys / Utilities / RemoveSoundToys.dmg.
  2. Open up DP8 and let it scan your plug-ins.
  3. Close DP8, and then download and install your Soundtoys plug-ins one more time.
  4. Open DP8 and see if it's there. If not, open up the Preferences menu and select "Audio Plug-ins" from the left menu.
  5. Find the Soundtoys plug-ins, make sure they are checked off, and then select them and click "enable."

Reaper
  1. Try opening up Reaper and going to the Options menu and selecting Preferences at the bottom.
  2. Select "VST" from the left-bar, which is under the Plug-ins category.
  3. Try clicking "Clear cache/re-scan" and "Rescan," and then check to see if MicroShift is there. If you still aren't seeing it, go back to that menu and click "Add" and then select the most direct possible route to your installed plug-ins.
  4. Click the "Clear cache/re-scan" and "Rescan" buttons again. (You might want to try this multiple times)​
Quick disclaimer: Because Reaper is not one of our officially supported hosts, we do not guarantee we can get this working for you. We can, however, guarantee that we will try our best to figure this out with you. For a full list of our compatible hosts, click here.
 
Cubase 5 - 7.5   &   Nuendo 5 - 6
Windows:
  1. Open up the Explorer and navigate to the folder C: \ Users \ <USERNAME> \ AppData \ Roaming \ Steinberg \ <PROGRAM NAME>
  2. Delete the file VST2xBlacklist.xml
  3. Launch Cubase

Mac:
  1. Open up Cubase, go into the Devices menu and select "Plug-in Information."
  2. Click on "VST 2.x Plug-in Paths" and remove all VST file paths and hit "reset."
  3. Click OK, then click "Update" and "Update Plug-in Information."
  4. Then, open up the "VST 2.x Plug-in Paths" window again, and add back in the path(s) to your plug-ins. Add a direct line to the Soundtoys subfolder if there is one. Hit OK, then "Update" and "Update Plug-in Information again." Now check the inserts menu to find the Soundtoys plug-ins.
Cubase 8 & 9
Windows:
  1. Open up the Explorer and navigate to the folder C: \ Users \ <USERNAME> \ AppData \ Roaming \ Steinberg \ <PROGRAM NAME>
  2. Delete the file VST2xBlacklist.xml
  3. Launch Cubase
Mac:
  1. Open up Cubase, go into the Devices menu and select "Plug-in Manager."
  2. In the "VST 2 Plug-in Path Settings" section of the window, click the "+" button to add the correct filepath (~ / Library / Audio / Plug-ins / VST / Soundtoys)
  3. Click the "refresh" button
  4. If the filepath was already there, remove it, click refresh, and then add it again.
Other
If you are using an unsupported DAW, or one that is not listed here, here are some general tips:

1. Make sure your iLok license is activated.
2. Uninstall Soundtoys, launch your DAW, close your DAW, and reinstall the Soundtoys plug-ins. This will likely jumpstart the scan.