Support Center

I bought plug-ins through your site. Where are my licenses?

Last Updated: Jan 29, 2016 04:26PM EST
When you make a purchase through our site, we deposit a license for the product to the iLok account associated with your Soundtoys account. When you log into Soundtoys.com, you will see the installers for each license that you have in the associated iLok account. Click here for instructions on how to activate your license to your computer or iLok USB key.

TROUBLESHOOTING:
Installer not showing up in your account? Some things that could have happened:
  • Your iLok ID listed on your Soundtoys account is incorrect. Double check you entered the correct iLok ID (Which is your username for the iLok License Manager and iLok.com).
  • There was an issue processing your order.
For either of these cases, please write into our support form so we can help out out.