First, it's important to discern your authorization method. We're working on streamlining this, but you can either have an activation code or an automatic deposit. Once you've determined which one you have then follow the appropriate link for further instructions.
- You purchased from Soundtoys.com since November 2018.
Automatic Deposit (iLok account required)
- You purchased an Academic license
- You got a 10-digit serial number from a Third-Party Dealer (click here for important steps)
- You traded-in for an upgrade
- You had your licenses replaced
- You got them from a transfer/resell
- You purchased from Soundtoys.com before November 2018
If you're having trouble figuring out what instructions you need to follow, please submit a support ticket describing your situation, and try to provide as much info as possible (account/purchase email, iLok user ID, activation code, and/or order number) so that our Soundtoys Support Team can help.