Support Center

I bought plug-ins through one of your dealers. What do I do now?

Last Updated: Jan 29, 2016 04:28PM EST
If you purchased Soundtoys plug-ins through a third-party dealer (eg. Sweetwater, JRR, SkitSkat, etc.), you'll just need to follow these steps:
  1. Visit, or click the "Authorize a Dealer Purchase" link in your Soundtoys account.
  2. Enter in the 10-digit serial number that your reseller sent you along with your Soundtoys log-in info (or create an account), and click "authorize." A license will be deposited into your iLok account.
  3. Log into to download.
  • If you don't have a Soundtoys account, click here to create one.
  • If you don't have an iLok account, click here to create one.
  • If the dealer did not send you a serial number, that means that the license is being deposited into your Soundtoys and iLok accounts directly, so you can just log in to to download. It can sometimes take up to a couple of days for us to process these kinds of orders (which is why we're moving towards the serial number method).