Common Questions

• Soundtoys 5 Free Trial Instructions
• Who needs an iLok account?
• How do I change my username/email or associated iLok username?
• Do you guys offer any deals for artists?
• How many computers can I use Soundtoys on?
• Soundtoys Release Log
• How do I contact Soundtoys?
• "Authorization Exception" Error Message
• IMPORTANT iLok License Manager Update Information
• Upgrade Info (V4 -> V5)

Soundtoys 5 FAQ

• What is Soundtoys 5?
• Soundtoys 5 Upgrade Info
• What are the differences between versions 4 and 5?
• Will my sessions load after upgrading to Soundtoys 5?
• Can I run V4 and V5 simultaneously?
• Importing V4 Presets for use with Soundtoys 5

Purchasing Soundtoys

• I bought plug-ins through your site. Where are my licenses?
• I bought plug-ins through one of your dealers. What do I do now?
• How many computers can I use my license(s) on?
• Do I need to reinstall Soundtoys 5 if I demo'd and then purchased?
• List of official Soundtoys dealers

License Activation

• How to redeem an Activation Code
• License Activation with the iLok License Manager
• How to Use the iLok License Manager
• What is iLok?
• Can I run Soundtoys without an iLok USB key?
• How do I use Soundtoys on an offline computer?
• My iLok is lost/stolen/broken. How do I get my Soundtoys licenses back?
• How do I transfer/sell my plug-ins to another iLok account?
• Registering License to iLok Account

Installation & Compatibility

• Where do I find the installers?
• Soundtoys 5 Compatibility
• Where is everything installed to?
• How do I uninstall?
• What about AAX DSP/TDM/UAD/DX/PowerCore/MAS/Reason Etc.?
• What happens if I try to use an "unsupported" DAW?
• 5.2.3 / 5.2.4 Update Information

Troubleshooting

• Basic Soundtoys Troubleshooting
• Soundtoys aren't showing up in my DAW!
• Fix for crashing in Windows 10
• I'm being asked to activate again!
• Why is there crackling in Ableton Live?
• Norton Antivirus throws a "WS.Reputation 1" message upon downloading...
• Errors and/or crashing when loading Soundtoys on Windows
• There are Soundtoys and SoundToys folders in my DAW....
• How do I find out what version of Soundtoys I am running?

Support Tutorials

• Playing Little AlterBoy with a MIDI controller.
• Mono -> Stereo in VST
• How to use the Soundtoys Activation Window
• Using Speed in Pro Tools 10
• Using Speed in Logic 9 & X
• How to run an error check on a PC
• How to run verify/repair disk permissions on a Mac

Legacy Questions

• What's the deal with Speed?
• Can I purchase Soundtoys TDM plug-ins?
• SoundBlender, PurePitch, & PitchDoctor: AAX, Native, Future?
• AAX -> TDM Crashing
• Using Speed V4 in Pro Tools 10
• Using Speed V4 in Logic
• Uninstalling V4
• Legacy Activation Instructions
• V4 Installation Locations
• V4 Compatibility

Soundtoys Academic FAQ

• Will my Soundtoys 5 Academic license expire when I graduate?
• Can I use my Soundtoys Academic license on commercial projects?
• Are there restrictions on the Academic license?
• Does Soundtoys 5 Academic come with two activations?
• Can I upgrade to the Soundtoys 5 Academic bundle?